Frequently Asked Questions

Everything you need to know about our premium apparel and service.

How long does shipping take?

Standard domestic orders typically arrive within 5-7 business days, while international shipping can take 10-14 business days depending on the destination and customs processing.

What is your return policy?

We offer a 30-day return window for all unworn and unwashed items with original tags attached. Returns are processed within 5 business days of receiving the package.

How do I know which size to order?

Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit.

Can I track my order in real-time?

Yes, once your order ships, you will receive a confirmation email containing a tracking number and a link to monitor your package's progress.

What payment methods do you accept?

We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital payment options like PayPal, Apple Pay, and Google Pay.

Are your garments ethically sourced?

Absolutely. Word on Fire is committed to sustainable fashion; we partner exclusively with manufacturers who adhere to fair labor practices and utilize eco-friendly materials.